James Franklin
Technology & Innovation Leader
Technology & Innovation Leader
I am an experienced technology leader with a strong focus on innovation and driving forward-thinking solutions. With extensive experience in IT management, network administration, and system installations, I excel at coordinating with clients and senior leadership to devise comprehensive and effective strategies. I possess strong technical proficiencies in cloud platforms like AWS and Azure, enterprise software, and server administration.
My expertise lies in delivering robust and secure technical solutions that directly align with business objectives. I am a highly effective communicator with solid decision-making skills, adept at providing exceptional technical support to ensure maximum user satisfaction. My career history showcases a clear progression from hands-on systems administration to strategic technical consulting and leadership roles.
Interim Chief Technology Officer
May 2024 – Present
Providing confidential, on-site strategic leadership to build and innovate useful technologies. My focus is on aligning technological innovation and emerging trends with enterprise-level operational management and security policy.
Technology Integration Specialist
Jan 2024 – Mar 2024
As a contractor for a leading aerospace provider, I led a critical platform integration project. My role involved evaluating system compatibility, developing and executing rigorous testing plans, and creating comprehensive documentation to ensure the solution met all quality and business standards.
Technical Consultant
2018 – 2023
Designed and led diverse technical projects, collaborating with key stakeholders and third parties. Managed Active Directory environments and hybrid on-premises/cloud infrastructure. Engineered and implemented network designs using platforms like UNIFI and Meraki. Developed resilient backup strategies to protect against threats like ransomware. Maintained internal and external technical documentation.
Server Administrator
2020 – 2021
Administered and managed Linux server environments. Conducted thorough audits of server configurations against specified templates. Identified, mitigated, and documented potential security threats. Provided Level 1 and 2 technical support through tickets and calls, resolving complex issues and achieving high customer satisfaction.
Systems Administrator
2010 – 2018
Provided proactive IT support for over 120 staff members across multiple sites. Led server consolidation projects by virtualising physical servers to VMware and Hyper-V platforms. Designed and deployed Active Directory across several branch offices and engineered a highly available multi-WAN network. Collaborated with stakeholders to switch the company's ERP platform.